parafait.enquiry@semnox.com

All-in-one ecosystem.
Beyond Arcades.

Streamline any indoor venue operation with a single flexible system, designed
to grow with your entertainment center

Book Demo Download Brochure
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All-in-one ecosystem.
Beyond Arcades.

Streamline any indoor venue operation with a single flexible system, designed
to grow with your entertainment center

Book Demo Download Brochure
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The Trusted Platform for Seamless Play at Scale

200K+
Card readers deployed worldwide
50M+
RFID cashless tags used every year
2B+
Gameplays powered by the platform

Your End-to-End Arcade Management Ecosystem

From entry to gameplay to guest engagement—Parafait connects every part of your indoor venue into one connected system.

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Multi-Channel Sales

Capture every family, everywhere

  • Sell everywhere - POS, Kiosks, Online
  • Skip the Line - buy online & activate credits instantly
  • One-Stop Shop - Sell passes, F&B, Retail, & Parties
  • Never Miss a Sale - Efficiently handle both pre-paid & walk-in traffic
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Integrated Food & Beverage Sale

Flexible for any kitchen, full-service or self-service

  • Order from anywhere - POS, kiosk or table QR codes
  • Optimized kitchen with KDS and / or KOTs
  • Sell smart combos like "Ticket + Meal"
  • Precise inventory control with real-time tracking of raw materials
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Attraction Booking

Flexible scheduling & capacity limits

  • Sell multi-attraction combo packages
  • Integrated digital waivers
  • Book online, onsite, or by phone
  • Automated SMS/Email confirmations
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Party & Event Management

All-in-one party & group booking system

  • Flexible combo packages & add-ons
  • Integrated waivers & advance payments
  • Combine facilities for larger events
  • Automated booking confirmations & details
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Digital Waiver Management

One-click signing online, or on tablets

  • Parental signing for minors with age-up alerts
  • Manage unique waivers for each attraction
  • Automated reminders for party guests
  • Secure, searchable, and fully compliant archives
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Game Reader & API hub

Smart, customisable play interfaces

  • “Tap Anywhere to Play” technology
  • Advanced Pricing & Play options
  • Seamless Apple / Google wallet support
  • Open REST APIs for any PC-based or new-gen attractions
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Subscription & Loyalty Mgmt.

Smarter offers that drive guest return

  • Dynamic time-based pricing for packages/games
  • Sell one-time, monthly, or auto-renewing packages
  • Performance Dashboard to measure Reach & ROI
  • Tiered membership & loyalty programs to drive repeat visits
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Business Insights & Reporting

Turn data into decisive action

  • Real-time BizInsights – visibility anytime, anywhere
  • Decision ready dashboards that aid quick actions
  • Exhaustive web reporting suite, with pre-built reports
  • Available in multiple file formats instantly or on a scheduled basis

What is a Venue Management System?

A venue management system is a centralized platform built to simplify how arcade centers run — from payments and bookings to guest management, POS, and insights.

Parafait brings every part of your indoor venue together into one connected system, helping arcade centers and entertainment spaces run smoothly while creating better guest experiences.

Instead of juggling multiple tools, you get one platform that keeps everything in sync, so your team can focus on running the venue, not managing systems.

Powered by Experience. Proven at Scale.
2800+
Venues Worldwide
200+
People Behind the Platform

Why Modern Venues Need a Smart Management System

Today’s FECs need a modern venue management system to manage growing operational complexities like

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Manual, time-consuming processes
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Disconnected ticketing and POS systems
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Long queues during peak hours
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Inconsistent guest experiences
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Complex event and party management
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Difficult multi-location control

What Makes Parafait’s Venue Management System Different?

🔗

All-in-One Operations

Replace multiple tools with a single, fully integrated system that keeps everything running smoothly.

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Native F&B, Built Right In

No bolt-ons or complex integrations, just a seamless food & beverage solution that works out of the box.

🤝

More Than a System, A True Partnership

Backed by 24/7 support and trusted by clients with 95%+ advocacy.

🎯

A Central Hub for Every Attraction

Connect all your experiences in one place, powered by flexible, open APIs.

Trusted by 1,800+ venues worldwide, Parafait supports venues at every stage of growth.

New FECs launching operations, Growing venues scaling efficiently and Enterprise entertainment brands

Download Brochure

Parafait vs. The Competition

Feature Parafait Card & Payment Systems F&B POS Systems Entertainment POS Party & Event Systems
Full-Featured POS ✅ ❌ ❌ ❌ ❌
Membership & Loyalty Programs ✅ ❌ ❌ ❌ ❌
Centralized Cloud Management ✅ ✅ ✅ ◐ ◐
Credit Card Payments ✅ ✅ ❌ ❌ ❌
Apple & Google Wallet Integration ✅ ❌ ❌ ◐ ◐
Self-Service Redemption ✅ ❌ ❌ ❌ ❌

The Outcome You Can Expect

Our platform helps you capture more value, automate sales, and reduce manual effort, while creating better guest experiences and stronger loyalty.

~15%

Unused Credits

Guests leave 12–15% of loaded credits unspent

~25%

Sales via Kiosks

High-performing venues see up to 90% of sales through kiosks

~23.5%

Higher Spend per Guest

Tiered loyalty programs help increase spend and reduce gaps between repeat visits (~31.5%)

Frequently Asked Questions

What is venue management software?
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Venue management software is a unified platform that helps venues manage ticketing, bookings, POS, guest data, and daily operations from one system. Parafait brings all these functions together to simplify operations and improve the guest experience.
What features should venue software include?
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A modern venue management system should offer online ticketing, POS, bookings, waivers, access control, CRM, and real-time reporting. Parafait includes all these features in one integrated platform designed specifically for entertainment venues.
Does this system support online ticketing?
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Yes. Parafait supports seamless online and onsite ticketing, allowing guests to book in advance while giving operators real-time visibility into capacity and sales.
Can the system handle multi-location venues?
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Yes. Parafait is built to manage multiple venues from a centralized dashboard, making it easy to maintain consistency, monitor performance, and scale operations as your business grows.
Is it hard for an already-operational arcade to migrate to Parafait?
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Change management is one of our core competencies. The transition is carried out professionally and efficiently by our team, with setup typically ranging from 4 to 8 weeks depending on venue size and complexity.
What kind of after-sales support does Parafait provide?
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We offer round-the-clock after-sales support — you can contact us anytime. Our global support center is available 24×7 with an engineer on standby, alongside local offices and partners worldwide.