Semnox Powers Seamless Guest Experiences at Dubai’s New Loco Bear Entertainment Center
DUBAI, UAE – Loco Bear, Dubai’s latest indoor family entertainment destination in Al Quoz 2, has partnered with Semnox Solutions to implement a fully integrated venue management system that simplifies operations and elevates the guest experience.
At 70,000 square feet, Loco Bear features an exciting mix of attractions for guests of all ages, including a trampoline park, two laser tag arenas, wall climbing, soft play zones, a six-lane interactive bowling alley with HYPER BOWLING —the first of its kind in the UAE, virtual darts, arcade games, birthday rooms, and the city’s first glow-in-the-dark SLIME UNIVERSE. The venue also features the two-story Loco Lounge café for guests to relax and refuel.
To manage this wide range of offerings, Loco Bear turned to Semnox’s Parafait suite of solutions. The implementation includes an integrated point-of-sale system, website, online ticketing and package sales, birthday and attraction booking modules, and RFID-based game readers for arcade management and access control.
“We chose Semnox because of their reputation for delivering seamless, end-to-end solutions for the entertainment industry. Their technology aligned perfectly with our vision of creating a data-driven, guest-first experience at Loco Bear,” said Sarthak Kedia, Managing Director, Loco Bear. “Their solution has delivered real results, helping us improve the guest experience and gain clearer visibility into revenue.”
Since going live with Semnox, Loco Bear has seen measurable improvements in revenue tracking, operational efficiency, and guest engagement. Both staff and visitors have responded positively to the upgrade with faster check-ins, smoother transactions, and more personalized service. “From implementation to ongoing support, Semnox has been a true partner,” continued Sarthak Kedia.
“Working with the Loco Bear team has been a great experience. They had a clear vision for what they wanted to build, and we were happy to help bring it to life,” said JS Reddy, VP & GM, Semnox. “This region has been an exciting market for us, and partnerships like this show how the level of innovation happening here.”
About Semnox Solutions
Semnox Solutions is a global provider of integrated technology solutions for the entertainment and leisure industry. With its award-winning Parafait and Tixera platforms, Semnox supports more than 2,800 venues across 60+ countries, delivering tools that improve operational efficiency, enhance guest experiences, and drive business growth.
About Loco Bear
Loco Bear, an electrifying gaming destination that opened its doors in September 2024, redefining Dubai’s gaming & entertainment scene! Loco Bear brings together adrenaline-pumping activities, immersive gaming experiences, and vibrant lounge spaces under one roof, for Dubai’s young adults, families, and thrill-seekers. Loco Bear has already attracted thousands of visitors since its launch, quickly becoming a go-to destination for weekend adventures, team-building events, birthday parties, and private celebrations. Loco Bear promises to keep Dubai buzzing with excitement.
