Kate’s Skating Rinks Implements Semnox for Enhanced Operations

Gastonia, NC – Kate’s Skating Rinks in Gastonia, North Carolina, has successfully implemented Semnox Solutions’ all-in-one integrated platform, enhancing their operational efficiency and customer experience.

Known for offering roller skating lessons, speed skating, roller derby, and a vibrant arcade and party room, Kate’s Skating Rinks is a cherished family-owned and operated business venue for all ages. The migration to Semnox Solutions’ platform allows Kate’s to streamline sales, ticketing, gameplay, café services, and online party booking. By consolidating all financial processes under one solution, the rink can now access comprehensive reporting, enabling better business decisions and growth opportunities.

When asked about the decision to move to Semnox, Billie Thompson, Owner of Kate’s Skating Rinks said,  “I feel that there’s more growth opportunity with the Semnox platform because of just how willing you guys have been to work with us on development, whether it’s programming things or creating the platforms.”

The partnership between Kate’s Skating Rinks and Semnox Solutions reflects a commitment to innovation and customer satisfaction, ensuring that guests continue to have memorable experiences while the business operates more efficiently. Additionally, Semnox Solutions’ 24/7 technical support ensures that any operational issues are promptly addressed, providing peace of mind and uninterrupted service for Kate’s Skating Rinks.

“The sales process was great. Brian was fantastic, but getting to talk with the Senior management team and other people as well means a lot to us,” continued Thompson. “Being a family business, we’ve talked to so many different people. The way the guys at Semnox value our account means more to me right now.”

About Semnox Solutions
Semnox Solutions is a global leader in providing technology-driven solutions for the entertainment and leisure industry. With a strong focus on innovation and customer-centricity, Semnox offers a comprehensive suite of products and services designed to enhance operational efficiency, improve guest experiences, and drive revenue growth for entertainment venues worldwide. Semnox’s Parafait suite of products is operational at over 2500+ sites spread across 60+ countries.

About Kate’s Skating Rink
Kate’s Skating Rink is a well-established family-owned business that has been serving the community since 1961. With multiple locations in Gastonia, North Carolina, Kate’s offers a fun and safe environment for roller skating enthusiasts of all ages. The rinks feature a variety of activities, including skating lessons, speed skating, roller derby, arcades, and party rooms. Known for their friendly atmosphere and commitment to providing quality entertainment, Kate’s Skating Rinks continues to be a popular destination for family outings, birthday parties, and community events.