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27 May

Semnox Enhances the Guest Experience at Fun X World

Semnox Enhances the Guest Experience at Fun X World

The All-in One Innovative Parafait Eco-system Streamlines Operations

 

Malaysia, Asia – Semnox, a global leader in providing innovative solutions for the entertainment and leisure industry, has successfully implemented its cutting-edge Parafait Suite at Fun X World and Fun X Golf, revolutionizing the guest experience at these premier entertainment destinations.

Located in the Kuala Lumpur Mall, Fun X World, an immersive family entertainment center known for its diverse range of attractions offers such as a full arcade, skating rink, bumper cars, a kids’ soft play area, and a cafeteria, has seamlessly integrated several Parafait modules to streamline its operations.

To manage access control and ensure a smooth flow of guests, Fun X World utilizes various turnstile models such as flap barriers, tripods, and swing gates integrated with the Parafait XCESS reader. Some other features implemented to ensure seamless entry include slot-based booking with all-access packages or a pay as you play module, allowing guests to pay based on their chosen activities.

When asked about the different access controls installed, Mr. Elijah Koh, Director at Fun X World explained, “Ensuring safety for our guests and their children was paramount for us, and we wanted to prevent children from exiting unattended. Implementing a customized management system was imperative, and Semnox delivered a solution without breaking the bank.”

Digital signage powered by Parafait also enhances communication by displaying real-time information such as the number of guests inside the venue. The arcade is equipped with RFID tap-to-play BEAM reader, while the skating area utilizes the Parafait XTER reader for validation of purchases. Additionally, the venue’s café within the kids’ soft play area efficiently manages orders and transactions using the F&B module all operating under one integrated system to enhance operational efficiency.

“Working with Semnox has been nothing short of extraordinary,” continued, Mr. Elijah. “We are newcomers to the industry and have made numerous changes along the way. From their leaders and management to their executives, Semnox demonstrated patience and flexibility, fully accommodating our requests.”

At Fun X Golf, the indoor golf venue under the Fun X World umbrella offering 15+ golf open bays and a cafeteria, utilize Semnox’s Slot bookings and handheld POS tablets for seamless order-taking and management, complementing the existing Parafait modules for an integrated guest experience.

About Semnox Solutions
Semnox Solutions is a global leader in providing technology-driven solutions for the entertainment and leisure industry. With a strong focus on innovation and customer-centricity, Semnox offers a comprehensive suite of products and services designed to enhance operational efficiency, improve guest experiences, and drive revenue growth for entertainment venues worldwide. Semnox’s Parafait suite of products is operational at over 2500+ sites spread across 60+ countries.

About Fun X World
From the mysterious forest-like entrance to the castle within, Fun X World was created in 2018 with a vision to create a special place for children to wonder, exercise their imagination and create cherished memories with their families. Designed to enchant visitors of all ages, guests can explore dungeons and caves to a magical forest with treehouses between playing arcade games and bumper cars and skating and scootering around the facility.

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