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12 Mar

Semnox Revolutionizes Entertainment Experience at The DockX

Semnox Revolutionizes Entertainment Experience at The DockX

Technology Partnerships Expand into Saudi Arabia


JEDDAH, SAUDI ARABIA–Semnox, a global leader in providing technology solutions for the entertainment and leisure industry, has recently implemented its cutting-edge solutions at The DockX, a premier gaming and entertainment center in Jeddah, Saudi Arabia.

Founded by Fawasel, The DockX treats its guests to a diverse range of entertainment options, including mini-golf, arcade games, bowling, karaoke rooms, card rooms and DJ sets. Nestled in the heart of Jeddah, this dynamic venue has redefined social interactions, providing a vibrant space for individuals and families to gather, connect, and create lasting memories.

“Teaming up with Semnox has been a game-changer. Being able to operate using one integrated solution is exactly what we needed. With their solutions seamlessly integrated into our operations, we are taking entertainment to the next level,” said the Operating Director Mr. Ayman El-Ghandour at Fawasel.

Semnox has enhanced The DockX’s operations by providing tailored integrated hardware and software solutions to streamline business processes and elevate the overall guest experience. The hardware implementation includes Parafait LuminOS “tap-to-play” readers for the arcade, XTER and XCCESS RFID and Barcode readers for attractions, and Swing Barrier gates for access control. Semnox Klassic Self-Service Kiosk featuring a user-friendly interface also enables guests to purchase new RFID cards, top up existing cards, check balances and card history, apply discount coupons, and make payments using notes, coins, and bank cards.

In addition to hardware solutions, Semnox has provided comprehensive software solutions, such as merchandise inventory management, an online reporting system hosted on AWS, and a robust membership and loyalty program. Other software solutions include F&B management, POS software, waiver management, on-site party booking, and reservation modules. The Parafait BizInsights analytics dashboard mobile app, online e-commerce card/wristband purchase website, and a smart fun mobile app for guests are also part of the offering.

With Semnox’s advanced technology seamlessly integrated into The DockX operations, it sets new standards for entertainment excellence in the region, offering an immersive and unforgettable experience for all who walk through its doors.

About Semnox Solutions
Semnox Solutions is a global leader in providing technology-driven solutions for the entertainment and leisure industry. With a strong focus on innovation and customer-centricity, Semnox offers a comprehensive suite of products and services designed to enhance operational efficiency, improve guest experiences, and drive revenue growth for entertainment venues worldwide. Semnox’s Parafait suite of products is operational at over 2500 sites spread across 60-plus countries.

About The DockX
Serving as a vibrant social hub located in the Red Sea Mall, The DockX provides a welcoming space for individuals to gather, connect, and revel in shared moments of joy. With a diverse range of entertainment options, including mini-golf, arcade games, bowling, karaoke, DJ sets, and card rooms, The DockX promises something for everyone to enjoy. From casual outings to special celebrations, this innovative establishment offers an immersive experience bound to leave a lasting impression on all who visit.


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