Level Up Arcade Marks Nearly a Decade of Performance with Semnox Following Seamless System Migration
LIMERICK, Ireland — Global technology provider Semnox Solutions, approaches nearly a decade of successful operations with Level Up Arcade, highlighting the long-term value of a well-executed system migration and reliable technology partnership.
The Limerick-based arcade, featuring approximately 60 games powered by Semnox’s RFID tap-to-play Lumin game readers, transitioned to the Parafait platform after facing ongoing challenges with its legacy system. The move was driven by a desire for more responsive support, improved system performance, and a scalable pricing model.
“Before we decided to switch arcade systems, we spent a significant amount of time researching different providers and weighing our options carefully,” said Alan O’Grady, Director at Level Up Arcade. “What stood out with Semnox was not just the technology, but how straightforward they made the entire process. We were able to transition without disrupting our operations or our customers’ experience, which was huge for us. Since then, the system has been consistently reliable, and the level of support has been amazing.”
One of the most common concerns when changing systems is how to retain customer balances and trust during the transition. Semnox’s proprietary Legacy System Migration tool was designed to address this directly, enabling a seamless transfer of stored value from legacy cards to new Semnox-issued cards without disrupting the guest experience.
Semnox continues to support entertainment venues worldwide with integrated, scalable solutions that streamline operations, enhance guest engagement, and provide long-term operational reliability.
“The Level Up project is a great example of what a well-planned migration and the right technology partnership can achieve,” Said Vinayake Kamath, Business Head- Europe at Semnox Solutions. “We are delighted that Level-Up has seen consistent performance, zero issues, and long-term value from us. We look forward to supporting their growth as they expand into new locations.”
About Semnox Solutions
Semnox Solutions is a global provider of integrated technology solutions for the entertainment and leisure industry. With its award-winning Parafait and Tixera platforms, Semnox supports more than 2,800 venues across 60+ countries, delivering tools that improve operational efficiency, enhance guest experiences, and drive business growth.
