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Cashless Arcade Systems
14 Jun

Cashless Arcade Systems: Enhancing the Guest Experience

Cashless Arcade Systems: Enhancing the Guest Experience

In today’s digital age, guests expect a seamless and hassle-free experience when it comes to their entertainment activities, and arcade gaming is no exception. Cashless arcade systems are becoming increasingly popular in the industry due to their numerous benefits to guests and arcade owners alike.

A cashless arcade system eliminates the need for physical cash and enables guests to use a variety of payment methods, including credit/debit cards, mobile wallets, and pre-paid cards. This system is easy to use and provides a more secure and convenient way to play games and purchase credits. Thinking about updating your family entertainment center? Let’s take a look at the advantages and benefits an upgrade could have for you. 

The Advantages of Cashless Arcade Systems

One of the primary advantages of a cashless arcade system is the improved guest experience. Operators can create a seamless and contactless experience by offering things like RFID card readers and tags for purchases around the venue, and self-service kiosks for tag distribution and reloads for more accessibility.  Guests can easily purchase game credits or tickets without searching for change or waiting in long queues at the counter or change machines. They can also reload their cards or make additional purchases quickly and effortlessly, without having to leave the arcade area.

“Our card system competes and surpasses even the more prominent names in our industry. Semnox has been especially critical in giving our business the reliable backbone of support we need so we can focus on what matters, running our business,” said Ben Konowitz, owner of Full Tilt Arcade & Pinball. 

Another significant advantage of a cashless arcade system is the reduction in the risk of theft and fraud. Cashless transactions are more secure and eliminate the possibility of unauthorized access to cash stored on the premises. Additionally, arcade owners can monitor transactions in real time using arcade management software and quickly identify any suspicious activities or discrepancies.

How Card Readers, Management Software, and Kiosks Enhance Arcade Gaming

Integrating card readers for your arcade with a cashless system can further enhance the guest experience by offering contactless payments and tap-to-play functionality in your arcade. Swiping is a thing of the past! Eliminate frustration with swipe cards and hygiene concerns with convenience and ease of play with just a tap. Cashless arcade systems can be configured to enable guests to check their balance, view transaction history, and even redeem rewards or prizes, adding an additional layer of convenience.

An arcade kiosk can also be added to the cashless arcade system to provide guests with a self-service option to purchase game credits, and tickets for other attractions, and even claim their redemption points for prizes. Our kiosks can be customized to match the arcade’s branding and provide a seamless experience for guests who prefer self-service options.

To learn more about our self-service kiosks visit our website!

The Benefits of Integrating a Cashless Arcade Systems in Your Business

A fully integrated and comprehensive FEC and cashless arcade systems allows you to manage all functions from one place and greatly simplifies operations. Create memorable experiences for your customers and gain:

  • Automated Processes
  • Improved Control
  • Business Growth
  • Increased Revenue

Speed up routine processes and free up your staff’s time and effort and reinvest it in delivering better quality customer service. Casgless arcade management software coupled with new hardware like RFID card readers and kiosks can help reduce errors and turnaround times as well. Our smart technology scales with your operations and evolves to keep pace with market trends, while also improving control so you can make informed decisions faster.  

“Customers love the system and how easy it is to use the kiosk. They are spending more money than they did before with fewer complaints, too, since there are no more coin or ticket jams,” said McKeith Myrick, owner of Extravaganza Arcade. “Labor is down, managing redemption inventory is a breeze and it [Semnox’s Parafait technology solutions] was everything I expected and was looking for.” 

Related: How to Leverage Your Arcade Cashless System to Deliver a Seamless Player Experience

Creating a Seamless Guest Experience with Parafait’s Suite of Solutions

Parafait is a complete ecosystem of integrated solutions for entertainment venues, including a range of self-service kiosks for purchases, bookings, and redemptions, SmartFun — a mobile app for FECs, a range of RFID readers, and much more! Our team is constantly fine-tuning each module of Parafait with several major and minor enhancements released every quarter. With Parafait powering your entertainment venue, you have the best venue management system in the industry at your fingertips.

Solutions for Family Entertainment Centers

  • Point-of-Sale
  • Inventory & redemption Management
  • Party Reservations
  • Mobile Point-of-Sale
  • Digital Signage
  • 360 CRM
  • Online Booking B2C/B2B
  • Play Area/ Activity Management
  • Waiver Management
  • SmatFun App

In conclusion, a cashless arcade system can significantly improve the guest experience by providing a convenient, secure, and efficient way to make purchases and play games. By integrating card readers for your arcade, arcade management software, and arcade kiosks, operators can offer their guests a modern and seamless experience and stay ahead of the competition. For more information, and a comprehensive look at what Parafait can do for your venue, schedule your customizable demo today! 

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Phil Showler
Sales Partner, USA @ Semnox Solutions | + posts
Phil Showler

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