The Only Soft Play Center Software with Inbuilt Automated Time Tracking and Overdue Billing
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Soft play centers are busier than ever, but running one shouldn’t feel overwhelming. Parents want quick bookings and smooth check-ins. You need systems that actually help; not add to your workload.
That’s where Parafait by Semnox comes in.
We’re the only soft play center software with built-in automated time tracking and overdue billing. No more clipboards, no more guesswork, no more awkward conversations about extra charges. Just one platform that handles everything from online bookings to time-based sessions to automatic billing. This gives you the control you need and the families an experience they’ll love.
Why Automated Time Tracking is a Game-Changer
Manual timekeeping in soft play centers creates headaches for everyone. Staff try to track who came in when using clipboards or whiteboards. Parents question their bills. And when you’re packed on a Saturday afternoon, everything becomes a guessing game, costing you money and creating awkward moments at checkout.
Automated time tracking fixes all of this. Parafait starts the timer when a child walks through your turnstiles and tracks every minute automatically. It connects with your POS, access control, and RFID wristbands. No staff intervention needed, no room for error.
Here’s what that looks like in practice:
- Perfect accuracy every time: No more estimating or disputes over playtime.
- Reduced staff workload by removing manual tracking responsibilities.
- Real-time visibility into who’s playing, for how long, and when they’re approaching their time limit.
- Easy top-ups for parents: When time is running low, parents can add more minutes instantly, keeping kids playing without disruption.
- Automatic overdue billing that captures additional revenue without awkward confrontations.
Of course, accurate tracking is only half the story. The other half? Keeping kids in the loop.
Radian Wristband – Intelligent Timekeeping for Kids
The Radian Wristband makes time tracking work for kids, not against them. It’s not just a plastic band. It’s a smart device built specifically for young guests.
When playtime is almost up, the wristband alerts the child with a color change or gentle vibration. Kids get a friendly heads-up, parents appreciate knowing exactly where they stand, and your staff aren’t running around making announcements.
What the Radian Wristband delivers:
- Friendly notifications that kids actually notice and understand
- No more staff chasing children to announce time limits
- Works with your access control and cashless payment systems
- Waterproof and tough enough for active play
It’s more than a timer. It’s a better experience for families and tighter control for your operation. And it’s just one piece of what makes Parafait a complete solution.
360° Operational Coverage – Key Features of Parafait Soft Play Center Software
While other systems force you to cobble together multiple vendors and platforms, Parafait offers true 360° coverage of your entire operation.
Multi-Sales Channel Support
Your guests want options, and Parafait delivers them. Whether they’re booking on their phone at midnight or walking up to your front desk on Saturday morning, the experience is consistent and seamless.
- Point of Sale (POS) for counter transactions with intuitive staff interfaces
- Mobile POS for line-busting and roaming staff support during peak hours
- Self-Service Kiosks that empower guests to check in independently
- Online Booking Website with real-time availability and instant confirmation
- Unified inventory and real-time reporting across all channels
Every channel feeds into a single source of truth, eliminating double bookings, inventory confusion, and reconciliation headaches. Your staff can access the same data whether they’re at the front desk or managing operations from the back office.
Online & In-Store Waiver Management
Nobody likes paperwork, especially parents trying to wrangle excited children. Parafait’s digital waiver system streamlines this critical but tedious process with elegance and efficiency.
Guests can complete waivers online before arrival, saving precious minutes at check-in. For returning guests, waivers can be reused, eliminating redundant form-filling and creating a VIP experience. In-store kiosks offer another touchpoint for last-minute waiver completion without creating bottlenecks at your main counter.
Key advantages:
- Faster check-in process with pre-completed waivers
- Reduced paper waste and storage requirements
- Secure digital storage with easy retrieval when needed
- Reusable forms for returning guests create loyalty and convenience
Inbuilt Party Booking & Management
Birthday parties are a major revenue driver for soft play centers, but they’re also notoriously complex to manage. Parafait’s integrated party management system handles the entire workflow from initial inquiry to final cleanup.
The system captures advance payments automatically, preventing no-shows and securing your revenue. Party rooms get blocked on your calendar the moment a booking is confirmed, eliminating double-booking disasters. Staff receive automated notifications about party timing, food preparation requirements, and guest counts.
What this means for your operation:
- Streamlined capacity management with automatic room blocking
- Reduced no-shows through advance payment capture
- Better preparation with automated event reminders for staff
- Upsell opportunities for add-ons like extra playtime or party favors
Automated Time-Based Access Management
This is where Parafait truly shines. Selling time-based tickets becomes effortless, whether guests are purchasing 30-minute sessions, hourly packages, or all-day passes.
The system automatically starts tracking time when a child enters through your turnstiles. Access control devices communicate with the software in real-time, monitoring each session and triggering alerts as time limits approach. When a session runs over, overdue billing kicks in automatically. No manual calculation, no uncomfortable conversations. Just seamless revenue capture.
Why this matters:
- Zero revenue leakage from untracked overtime
- Complete transparency builds trust with parents
- Staff can focus on service instead of policing playtime
- Flexible package options maximize revenue per visit
Guest Verification App for Child Safety
Child safety isn’t just important. It’s everything. Parafait’s Guest Verification App provides an additional layer of security that gives parents peace of mind and protects your business from liability risks.
The app enables secure parent-child validation during check-in, ensuring that only authorized adults can pick up children. Staff members get instant visibility into playtime remaining and any overdue billing situations through their mobile devices. Combined with the Radian Wristband, this creates a complete safety and tracking ecosystem.
Safety and operational benefits:
- Enhanced child safety through verified check-in/check-out
- Real-time staff visibility on guest status and timing
- Immediate alerts for overdue sessions or safety concerns
- Mobile access allows staff to help guests anywhere in your facility
The True 360° Advantage
Here’s what makes Parafait different: it’s not a collection of features. It’s one unified system that connects every part of your operation.
Online booking flows into waiver management. Check-in triggers time tracking. Time tracking controls access. And when the session ends, billing happens automatically. No gaps, no manual handoffs, no duplicate data entry.
Your staff aren’t juggling multiple platforms or re-entering the same information. Everything connects, which means fewer errors and more time for what actually matters: creating great experiences for families.
The measurable impact:
- Higher guest satisfaction scores from smoother experiences
- Reduced labor costs by eliminating redundant manual tasks
- Increased revenue through accurate time tracking and overdue billing
- Better decision-making with unified real-time reporting
- Improved operational efficiency across all departments
Conclusion
Running a soft play center shouldn’t mean wrestling with clunky systems or losing revenue to manual tracking. You need technology that actually helps.
Parafait is the only soft play software with built-in automated time tracking and overdue billing — plus everything else you need in one platform. Online bookings, party management, digital waivers, child safety verification. It’s all there, all connected.
Ready to see it in action? Contact our team for a demo.
A dynamic project leader with a sharp focus on customer experience and solution delivery, Divya Naik plays a pivotal role in executing complex implementations across the global attractions landscape. Her expertise lies in bridging operational needs with innovative technology—making her an essential part of the Tixera team at Semnox.
At Tixera, Divya drives end-to-end project management for ticketing, access control, and visitor engagement systems tailored to amusement parks, waterparks, and leisure venues. Her ability to align cross-functional teams, ensure timely rollouts, and maintain high client satisfaction makes her a trusted partner in delivering exceptional guest experiences through technology.
